Authorized Vacuum Company — Website Intake

Let's build it, Grayson.

This is the brief for the site you're gifting Keaton & Lisa. Eight quick steps — the more you can tell us about the shop, the better we can bring it to life. Anything you don't know off-hand, write N/A or check with them. No rush. Only the starred fields are required.

1

The Basics

Just the essentials so we get the facts right.

Business name (as you want it shown)*

Address*

Phone*

Call and/or text this number?(optional)

Email you actually check*

Current hours*

Do the hours shift seasonally? If so, how?(optional)

2

Services & What You Sell

Everything you do — repair, sales, or both. This becomes the "what we do" of your site.

Full list of what you do*

Repair, sales, both — be specific. We pre-filled what your old site says — fix/add anything.

Brands you're an authorized dealer for*

Add each brand. We found Oreck, Sebo, Riccar, CleanMax, Simplicity, plus Kirby & Rainbow rebuild specialists on your old site — confirm or correct.

Do you sell new, used, refurbished — or all three?*

New only Used only Refurbished only All three

Want a "current used/refurbished inventory" section on the site?*

Or keep that in-store only, with nothing shown online.

Yes, show it online No, in-store only Not sure yet

3

Pricing & Estimates

Clear pricing/estimate language is the single biggest thing we can do for your reputation — some reviews mention slow turnaround and no upfront estimates. This section fixes that.

Do you want to post pricing or price ranges, or keep "call for a quote"?*

Post specific pricing Post price ranges Call for a quote

Whatever ranges/prices you're comfortable sharing(optional)

Do you charge a diagnostic/estimate fee upfront?*

Yes No — free estimate

Any turnaround-time promise you're comfortable stating?(optional)

e.g. "most repairs done in 3–5 days." Reviews mention silence for weeks — a clear promise here goes a long way.

4

Warranty & Policy

Confirm or correct what we found on your old site.

Repairs/parts: 30-day warranty from pickup — still accurate?*

Yes, accurate No — needs correction

Used vacuums: 14-day warranty, no returns — still accurate?*

Yes, accurate No — needs correction

New vacuums: 7-day return / 30-day exchange — still accurate?*

Yes, accurate No — needs correction

5

Keaton & Lisa's Story

The heart behind the shop — this is the "why trust us" material for a small family business. Fill in what you know, or check with them.

How long has the shop been open, and who founded it?*

Their current site says 1962 — the old BBB listing says 1961. We pre-filled 1962; fix if that's wrong.

Their story — how'd Keaton & Lisa end up running it?*

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Anything about the family they'd be okay featuring publicly?

Kids, pets, farm animals, UWyo basketball, whatever — totally optional but good texture for an "about" page. (Their site mentions a son shows pigs at the Laramie County Fair — cute detail if they're okay with it.)

6

Photos

The big one. Your old site has broken placeholder images throughout — real photos fix that instantly.

Open Your Upload Folder → Opens in a new tab — keep it open next to this form

Sign in to your Google account before you upload, so files come in with your name on them. Grayson mentioned you already have a folder of new shop/family photos ready — drag them straight in.

Inside you'll find labeled folders. Drop each set of photos into the matching folder, then jot any notes here as you go:

Shop exterior (sign, storefront)(optional)

Shop interior (shelves, counter, workspace)(optional)

You two — portraits or working shots(optional)

Vacuums/parts/inventory(optional)

Any "before/after" repair shots(optional)

7

Contact & Location

How customers should reach you.

Preferred way for customers to reach you*

Call Text Contact form Walk-in only

Want a map/directions embed on the site?*

Yes No

8

Online Presence

Your social pages and reviews.

Facebook page(optional)

Instagram(optional)

Are these still active/current, and want them linked from the new site?*

Yes, active — link them Not really active

Any Google or Facebook reviews you'd like featured?*

Yes, feature reviews No, leave off for now

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Anything I didn't ask that's on your mind?

You're all set, Grayson.

Hit send and your answers come straight to the Axon team — and a copy downloads to your device too. That's it. We'll take it from here and start building Keaton & Lisa's new site.

A copy saves to your Downloads folder. Nothing else leaves your device until you hit send.